Returns, Exchanges & Warranty

To return a gift we need the order number, shipping address, and email or name of the original purchaser. Please email this information to contact@rumpl.com.au and we'll take care of you. Though we can’t imagine why you’d want to return such a thoughtful gift, we'll do our best to help get you the Rumpl product of your dreams!

Not digging that print? Hate blue? Need a different size? We feel you, and we want to make it easy to get a blanket you love. You can exchange any blanket that hasn’t been totally abused within 30 days of purchase.

To exchange a gift we need the order number, shipping address, email, or name of the purchaser. We promise not to tell the gifter they have bad taste.

We take pride in the quality of our products, and we back it up with our Rumpl Guarantee, a 1-Year Warranty on any manufacturer defects. This does not account for normal wear and tear.

If something is amiss, send us a note at contact@rumpl.com.au with proof of purchase (order number or email) and we'll do what we can to make it right.

If you purchased your Rumpl from another Australian retailer they will handle your warranty claim for you. 

Product

Rumpl blankets are designed to shed dirt and odor, however periodic washing is still needed for optimal performance. Use warm water and a non-detergent performance wash (we recommend Gear Aid). Only wash your Rumpl in a front load washing machine; do not dry clean.

We strongly recommend air drying. If you must use a dryer, use the lowest tumble setting with the heat turned off. Excessive heat can damage your blanket.

DWR is short for Durable Water Repellent. It’s a coating applied to many pieces of outdoor gear and apparel to add water resistance. There have been concerns about the waste generated from the production and application of DWR, and we’ve worked with our suppliers to choose a treatment that significantly reduces byproducts.

We've worked hard to incorporate post-consumer recycled materials into new and existing Rumpl products including the Original Puffy Blanket and the NanoLoft Puffy Blanket. We've used over 3,000,000 recycled plastic bottles in 2019 alone.

Our down is 100% fair trade certified and obtained as a harm-free by-product of the food industry, meaning that nothing is live-plucked.  Both our down supplier and our factory are audited yearly by the IDFL (International Down and Feather Testing Laboratory) and have received the Responsible Down Standard certification.

It's the same idea as Patagonia, but of course, we use a different supply chain than they do. 

All of our Rumpl Puffy outdoor blankets include four corner loops to stake down to the ground, clip together in a number of ways, match perfectly with a Stash Mat, and any other use cases you can think of!

We offer a variety of blanket materials, insulation, and weights.

Our Down Puffy blanket is our most packable blanket and is filled with 600 power responsibly sourced down. It has the best warmth to weight ratio.

Our NanoLoft® Puffy blanket is our proprietary synthetic or down-alternative blanket. It's extremely packable and has amazing warmth to weight ratio for a synthetic insulation. It's also our warmest blanket.

Our Original Puffy blanket is a fantastic everyday outdoor blanket that will keep you warm camping, at the park, at sporting events, the beach, concerts––you name it!

Rumpl is the Original outdoor blanket. We make the best and most versatile blankets on the market. Try one for yourself! 

Still have questions? Email contact@rumpl.com.au and we'll take care of you!